Covid Update

28 January 2022

Latest update:

As restrictions are easing in England, masks are no longer legally required whilst visiting our stores. However, we encourage all our customers to continue wearing a face covering, available at the main entrance, when visiting our stores and showrooms to help keep everyone including yourself, other customers and our staff safe. Thank you for your cooperation.

29 November 2021

Latest update:

In light of the latest government guidance, all customers are required to wear a face covering whilst visiting our stores and showrooms unless you are exempt. This is to limit the spread of the latest variant whilst keeping yourself, your fellow shoppers and our staff safe.

23 July 2021

Latest update:

Following the recent announcement from the Government, the majority of COVID-19 restrictions have been withdrawn as of July 19th. Whilst we welcome the relieving of the restrictions, we are conscious that cases of COVID-19 are continuing to increase across the country, therefore we believe it is important that we continue to take steps to prevent the transmission of COVID-19 within our business to protect our employees and members of the public. Our view is very much to continue to follow our COVID-19 risk assessment and encourage all customers to continue to wear face coverings whilst in store, to maintain social distancing and the regular using of hand sanitiser.

12 April 2021

Latest update:

Our showrooms are now open. Social distancing measures still remain in place but we will be adding the following safety restrictions:

  • We will limit the number of customers in our showrooms to 6 customers at any one time for browsing.
  • We will restrict the number of customers shopping together to 2.
  • We encourage you to book an appointment to ensure you are seen to by one of our sales consultants

04 January 2021


Despite today's announcement of a full countrywide lockdown, rest assured all our Builder Depot branches will be remaining open to business as usual (branch times). Despite this we will be running limited services including keeping our showrooms temporarily closed so that we can best adhere to all safety measures.

In order for us to continue to provide you this essential service, all the whilst keeping yourself and others around you safe, kindly respect and adhere to all the safe working practices we have put in place (listed below).

Coronavirus (COVID-19) – Safe Working Practices


  • It is mandatory for customers & colleagues to wear a face covering while in store unless you are exempt.
  • Please use the hand sanitiser available at the entrance
  • Gloves are available, please ask a member of staff if you require a pair
  • Customer trolleys will be disinfected at regular intervals and a cleaning station for customers is available set up with antibacterial spray and paper towels

Social Distancing

  • When entering the branch, please follow the one-way system that is currently in place
  • Social distancing guidance must be followed by keeping a 2-metre distance between staff and other customers
  • When queuing up to pay for you goods, please stand on the safe distance markers
  • Customers should not be standing closely together with each other or with staff, when inside or outside of the branch
  • Please do not touch or lean against the perspex sheets when approaching the trade counters

Additional Measures

  • Non-contact temperature checks may be conducted at the entrance to our stores. These are carried out with the use of an infrared temperature gun. We reserve the right to refuse entrance to customers with a high temperature reading.


  • Our delivery drivers will abide to social distancing guidelines. Drivers will no longer request nor require a signature for proof of delivery. For more details regarding delivery click here

Please be advised, that any customer who is observed not following these rules may be asked to leave