Delivery

Builder Depot proudly delivers an unbeatable range of your everyday building materials to sites across most of the United Kingdom mainland. Unlike any other Builders Merchant we can deliver tens of thousands of everyday building products to most of the UK. The delivery types explained below reflect the different means of transport we use to keep your delivery prices as low as possible.

Delivery Zones

    Our website is designed to create a unique shopping experience for each of our customers. As not all products can be delivered nationwide, we ask for your delivery postcode to make sure that you can only see products that are deliverable in your zone. To make sure you are viewing the correct version of the website for your delivery area, please enter your correct postcode when prompted.

    The map below highlights our different delivery zones (1-4).

Delivery Costs

    Delivery costs are calculated based on the weight, size and delivery location of your order. You will only ever pay one delivery charge and it will always be the lowest possible to deliver your selection of materials. Delivery costs no more than £45* and the total cost of your delivery will be confirmed when you proceed to check-out.

Delivery Service

    Smaller items are usually sent by parcel courier to keep our charges to you as low as possible. All other delivery methods are to the kerbside only. All deliveries must be checked and signed for by someone over the age of 18. Manual labour to accept the goods must be provided by the customer upon receipt of delivery.
    Orders placed online before 12pm will be processed the same day. Orders placed after 12pm will be treated as having been placed the next working day. Working days are classified as Monday to Friday and exclude bank holidays.

    Please do not commence work or any installation until after you have received your order and checked all goods for any defects or missing parts.

    *Please note orders may be fulfilled in more than one delivery.

Delivery Lead Times

    Delivery lead times will vary. An estimated delivery lead time is available to view on each product page. Your delivery date will depend on the delivery method used and where the products are stocked. We stock most of our products in our branches, however, some products are sourced directly from the supplier.
    Once your order has been placed we will contact you with an estimated delivery date. This will then be confirmed by whichever transport service is used to complete your delivery. Bank holidays and weekends will affect your delivery lead time as our service runs on working days only. This will always be reflected in your estimated delivery date.

    All delivery times stated are approximate and are subject to availability. Usually our deliveries are completed between 8am – 5pm.

Kerbside Delivery

    Our delivery service throughout the UK is to the kerbside only. This means that the courier will park as close to your delivery location as possible, and then you will be responsible to unload your goods from the vehicle. Unless we are advised of access restrictions the haulier will send any sized vehicle available to them, including articulated lorries. As kerbside delivery requires offload on site, we ask that you have adequate manual labour available at the time of delivery to offload your goods.

    All delivery times stated are approximate and are subject to availability. Usually our deliveries are completed between 8am – 5pm.

Dispatch Details

    Our delivery vehicles range from a transit van to articulated lorry. We must be notified of any access restrictions (e.g. red routes or narrow roads) that may affect delivery of your order prior to dispatch. If we are not notified, additional charges will be incurred.

    Once your order has been dispatched we will send you tracking information from our couriers where available. All delivery times stated are provided in good faith, but must be seen as estimates only. Builder Depot may not be held liable for any failure to deliver by any stated time or date, or for any consequential loss resulting from late deliveries.

Free Delivery

    Zone 1
    Free delivery is available when you spend more than £500* online. This will be automatically applied to your order at check-out.

    Zones 2-4
    Free delivery is available when you spend more than £1000* online. This will be automatically applied to your order at check-out.

*Prices displayed on this page are inclusive of VAT.